Privacy Policy

TOERSA Security Inc. Privacy Policy

Last Updated: November 25, 2024

Introduction

TOERSA Security Inc. (“TOERSA,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our company, use our services, or visit our website at toersa.com.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Governmentissued identification (when required for security clearance)
  • Employment information (for job applicants and employees)
  • Security monitoring data (video footage, access logs)
  • Website usage data (IP address, browser type, pages visited)

How We Collect Information

We collect information through:

  • Direct interactions with our staff
  • Security service provision
  • Website forms and communications
  • Job applications
  • Security systems and monitoring equipment
  • Automated technologies or interactions with our website

Use of Information

We use your personal information for:

  • Providing security services
  • Managing client relationships
  • Processing employment applications
  • Maintaining security protocols
  • Improving our services
  • Communicating about our services
  • Complying with legal obligations
  • Responding to security incidents
  • Training and quality assurance

Information Sharing

We may share your information with:

  • Our employees and contractors who need it to perform their duties
  • Thirdparty service providers who assist in our operations
  • Law enforcement agencies when required by law
  • Emergency services when necessary
  • Government authorities as required for compliance
  • Professional advisers (lawyers, accountants, insurers)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Physical security measures
  • Electronic security systems
  • Encrypted data storage
  • Access controls
  • Regular security assessments
  • Employee training on privacy and security

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for certain processing activities
  • Object to processing of your information
  • Request transfer of your information
  • File a complaint with privacy regulators

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Children’s Privacy

We do not knowingly collect or process personal information from individuals under 18 years of age without parental consent.

International Data Transfers

We primarily store and process data in Canada. If we transfer data internationally, we ensure appropriate safeguards are in place.

Website Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

TOERSA Security Inc.
2212 Gladwin Cres Unit B3, Ottawa, ON, K1B 5N1

Email: info@toersa.com
Phone: 613-695-9371

Governing Law

This Privacy Policy is governed by the laws of Ontario and applicable Canadian federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).